Get everyone on your team on the same page

Our Shared Team Inbox lets you and your team share and collaborate on email, facebook and Twitter messages from anywhere at any time.

Do you have email addresses like Sales@ , Support@, Info@, Jobs@, Events@ going to individual team members in your business? Why not make them available to your team so that anyone can view, reply and get back to the customer quickly. Our Team Inbox lets your team access all your business messages so that your business is more productive.

What email addresses?

You can create one shared Inbox for all messages, or use multiple Inboxes and give access to the team members that need it.

Not Just Email

Customers are changing and need to contact you using other channels. Our Inbox supports email, facebook and twitter direct messages straight to your team.

All your customer needs to do is send an email, or create a new facebook or twitter conversation and your team is instantly notified.

Our Shared Inbox is not just for customers - Share with your staff for operations or with your contractors.

Add a Helpdesk option

Turn an Inbox into Customer care and make sure you never forget a customer request again

Collaborate on replies

Add notes or comments to any message to help your team members solve problems or provide feedback to a team member on customer issues.

Add Action Items to any message for your team to take action on and easily track their completion.

Reply or add by Email

Your team can respond to any Inbox message via email - No need to log into Apptimi. Just open your favourite email client and reply to the task notification.

Analytics built in

Quickly identify your most frequent questions, contacts and activity. Our analytics can help you picture who's keeping you busy, when and how.

View your contacts, tags, time of day, team utilization and lots more.

Link to your Contact Page

Link your contact page direct to your Inbox

With our Team Inbox you can link your web site Contact Us page directly to your Inbox. We will add any new contact request into your Inbox, notify your team and add the contact to your contact manager.

Add Custom Fields

Need to customize your Inbox?

Using our Forms Builder you can customize your Inbox to suit your needs. Add additional fields such at dates, text box, number fields, select lists and much more.

You can even embed your Inbox and any custom fields on your website or share a link to it by email.

more on custom fields

Packed with features that you will use everyday

Just choose the options that suit you need and start sharing

Feature Included
Internal Only Channels
Extranet Access
Unlimited Contacts or Customers
Shared channels
Private channels
Bundle/Group your channels
Reply from Email
Disable Responses
Limit Access to Posts
No Username/Password Required
Attach Documents/Photos
Add Tags/Categories
Add Notes/action items to any Post
View your tasks
Add to Favourites
Follow Channels or Conversations
Bookmark any conversation
Link to your Contact Us page
Secure channels
Digital Signing
Sync to Office 365
Office 365 Single Sign on
Send to Trello